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What is your return policy for items purchased in-store?
If you make a purchase at a store, you can return or exchange your items accompanied with a valid receipt up to 30 days from the purchase date to any store location. Returns without receipt will be eligible for a store credit.
Can I return an item I purchased online, in-store?
Yes. All items purchased online (except for final sale) are eligible for return to any store location.
UF Beauty is dedicated to providing exceptional quality and ensuring customer satisfaction with every purchase.
Once your order is placed, you will receive an email with a tracking link. Please check your inbox and add “ufbeautyproducts.com” to your email address book to ensure timely delivery of tracking information. You can also track your order using this Track Your Order link. For further assistance, feel free to email us at info@ufbeautyproducts.com.
After placing your order on our website, you will receive an automated SMS with a verification link. Click the link to verify your order. If the link is not working, or if you face any issues, please reach out to us via email at info@ufbeautyproducts.com.
We understand that sometimes things don’t work out. Any product may be returned within 14 days of purchase, provided the packaging is unopened. If the packaging is opened and you are unsatisfied with your product, please contact our customer care team via email at info@ufbeautyproducts.com. Our team will assist you with the return process. You can choose from the following return option:
We can arrange for a courier to pick up the product from your address. A return shipping fee of $5 will be deducted from your refund, and the balance will be returned to your original payment method once we receive the product.
If you suspect that your product has been tampered with, please keep the original packaging and contact us immediately for instructions on how to return it.
How do I return UF Beauty products if purchased from a different store?
If you purchased UF Beauty products online from another retailer, please follow their return and refund process.
For products purchased at one of our retail partners, please return the item to the store where it was bought in accordance with their return policy.
We stand by the quality of our products and are committed to ensuring that you are fully satisfied with your purchase.
UF Beauty is dedicated to providing exceptional quality and ensuring customer satisfaction with every purchase.
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